High Call Volumes: Why Allegiant’s Lines Are Busy community.articulate.com

Allegiant’s customer service lines are frequently busy due to high call volumes, especially during peak travel times and when there are flight changes or cancellations. The airline’s lean staffing model means that a smaller number of representatives are available to handle a large number of calls, causing delays.

For faster service, passengers can use Allegiant’s website or mobile app for common issues like booking changes and flight information.