Seasonal Peaks and Allegiant Customer Service Overload greekrank.com

Allegiant Airlines faces heightened customer service activity during peak travel seasons, such as summer vacations, winter holidays, and spring break. During these times, a substantial influx of passengers contacting the airline for various reasons – including booking flights, confirming reservations, or handling last-minute changes – causes the customer service lines to become exceedingly busy, leading to extended wait times and overwhelmed service representatives.